Blog

Kristina Hunter named Director of Programs

CDChoices is delighted to announce former Program Team Lead Kristina Hunter’s well-deserved promotion to Director of Programs! Since joining us in October 2022, Kristina has consistently proven herself a dynamic change agent, embracing innovative technologies to streamline processes and ensure top-notch service delivery for our consumers, and personal assistants.

Her ability to dive deep into programmatic procedures while maintaining a strategic perspective has been a critical factor in her success. Kristina’s unique approach has yielded tangible results. Under her leadership, the days from referral to orientation decreased from eighteen (18) to six (6) between September 2022 and July 2023. Moreover, she consistently ensured that over 50% of orientations were completed in the same month as receiving the referral, a significant improvement compared to the previous rate of 25%.

One of Kristina’s other successful initiatives was redesigning the authorization request process. Collaborating closely with the Finance Department, she established shared methodologies for data management and effective communication, resulting in a significantly streamlined authorization process that better serves consumer needs and prevents delays in care.

What truly sets Kristina apart is her mindfulness, perseverance, and unwavering commitment to enhancing herself and her fellow colleagues and the services we provide to our valued consumers. Grounded and open to innovation, she continuously seeks learning opportunities to improve processes, save time, and foster ongoing development. Above all, her focus remains on empowering her staff with the resources they need to achieve their goals, exceed expectations, and perform at their best.

Kristina says, “I am most excited about the opportunities this position presents for personal and professional growth, the chance to make a meaningful impact at CDChoices and within the CDPAP community, and the prospect of collaborating with talented individuals who share similar passions and ambitions.” Outside of work, Kristina is drawn to astrology and has a deep passion for documentaries. Congratulations, Kristina!

Related Posts

What is CDPAP? Everything You Need to Know

How CDPAP Benefits NY Residents CDPAP stands for “Consumer Directed Personal [...]

Read More
How To Navigate the World of Home Care Assistance

How To Navigate the World of Home Care Assistance As modern [...]

Read More
Fulfilling Reasons to Pursue an In-Home Care Job in New York

Is an In-Home Care Job the Right Career for You? If [...]

Read More
CDChoices Announces Increased Wages for Direct Care Workers

Consumer Directed Choices (CDChoices), a nonprofit corporation providing services to seniors [...]

Read More
Post Budget: Fair Pay Advocates Dissapointed

On April 15th, consumer Blaise Bryant spoke about the three dollars [...]

Read More
CDChoices consumer Lori Rappleyea interviewed by Spectrum News

Earlier this week, Spectrum News published the article Local caregiver grateful [...]

Read More