Friendly, helpful people who answers phones.

In-home care meets
best-in-class service.

I need a caregiver.

Get started with CDChoices.

“I have been with the program for over 20 years. You are allowed to choose who comes into your home to take care of you. No more having random people sent to me.”

Steps for Switching Fiscal Intermediary (FI)

Notify your Medicaid Managed Care Organization


Inform your current Medicaid Managed Care Organization that you wish to switch your fiscal intermediary (FI). They will send your referral to CDChoices.

We will contact you


CDChoices will contact you within 24 hours, once your referral has been received.



CDChoices will provide you with the initial consumer agreements and documentation to onboard your personal assistant(s) through CDChoices.

Provide medical records


Your personal assistant(s) will need to obtain copies of the necessary medical records via their current FI. If their current FI cannot provide these records, CDChoices will cover the cost for new tests to be done.

We request authorization


CDChoices will request authorization from the consumer's Medicaid Managed Care Organization upon completion of the above.