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News & Events

14 Apr

Read the latest news and updates from CDChoices in this month's Program Update. If you are a Consumer or Designated Representative, login to the secure Consumer portal to read the full copy. Included in this month's issue:CDChoices Response to CoronavirusCDChoices has changed our operations to keep our staff safe while ensuring we are providing the best possible customer service. Our staff is mainly working from home until the pandemic is no longer a threat. Rotating staff members go [...]

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25 Mar

Thank you to everyone who has reached out to us as we continue to respond to the coronavirus (COVID 19) pandemic. We have been receiving many questions related to Governor Cuomo’s PAUSE Act. ***The Governor’s PAUSE Act, which shut down non-essential businesses effective March 22 at 8 PM, does not apply to CDPA. Fiscal Intermediaries and Personal Assistants are essential healthcare workers.***Some of you have asked about our operations here at CDChoices during the COVID 19 [...]

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17 Mar

In an effort to do our part to help stop the spread of the novel coronavirus (COVID-19), our office is temporarily closed. Staff will be working, but we will not be open to the public.CDChoices is temporarily suspending in-person meetings with our Consumers, Designated Representatives and their Personal Assistants. If you need assistance, have questions, or would like to discuss an issue or concern, our staff are available by phone or email. We can also arrange for web-video conversations as [...]

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12 Mar

The Coronavirus (COVID-19) has been the top news story for weeks, and will continue to be until the deadly virus stops spreading. New York State alone has seen several confirmed COVID-19 cases within the past couple of weeks. Below are some resources and tips for your safety and current information on the virus:• Wash your hands often with soap and warm water for at least 20 seconds. • Carry and use a hand sanitizer that is at least 60% alcohol. • Avoid touching your [...]

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