The CDChoices Difference

Empowering Independence

Consumer Directed Choices (CDChoices) is a nonprofit organization founded in 2001 with a mission to empower individuals to live independently and make choices about their own care. For over two decades, we’ve helped people maintain dignity, freedom, and control by offering personalized support that centers on individual needs and preferences.

We are proud to offer high-quality services, including Expanded In-Home Services for the Elderly (EISEP), Private Pay, and Respite Care. Guided by our steadfast commitment to a consumer-directed philosophy, we ensure that every individual we serve has access to the tools, resources, and dignity they need to live independently and with purpose.

What makes us different?

• Over 20 years of excellent customer service
• Awarded 2024 Torch Award of Ethics
• Payroll processed on a weekly basis
• YOU set your caregiver’s pay rate
• Choose from hundreds of caregivers with exclusive access to our Workforce Recruitment Portal

Other Reasons to Choose CDChoices

– Find the Right Personal Assistant for Your Needs

We are committed to elevating consumers’ ability to seek the quality at-home care they deserve. As part of this mission, we also provide a Workforce Recruitment Portal that allows you to list your employment opportunity and recruit personal assistants who may be interested and qualified to meet your requirements for care. The portal’s easy-to-use interface allows both consumers and assistants to save time on finding the right person for their needs.

– Relieve Yourself of Administrative Tasks

After recruiting the right candidate, the consumer is responsible for onboarding, training, and overseeing the personal assistant. In addition to these duties, compensating the caregiver is an essential function.

● Payroll processing
● Tax withholding
● Monitoring assessment, and employment
● Benefits administration
● Consumer agreement monitoring
● Compliance assistance

Because we fulfill these essential responsibilities on your behalf, you can spend more time focusing on receiving the care that you need and worrying less about paperwork. Personal assistants also benefit from the peace of mind that they will receive their accurate compensation on time and have full and transparent access to the benefits they are entitled to.

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Recognized for Excellence by The Daily Gazette

For three years in a row, CDChoices continues to earn recognition for its commitment to empowering independence and delivering exceptional consumer-directed care. The organization has been honored for multiple consecutive years through The Daily Gazette’s Best of the Best People’s Choice Awards.

Awards & Honors:

• 2023: 1st Place – Independent Living | 2nd Place – Health Care Services
• 2024: 1st Place – Health Care Services
• 2025: 1st Place – Home Health Care | 1st Place – Senior Services | 2nd Place – Health Care Services

In 2025, CDChoices was awarded 1st place in the Home Health Care and Senior Services category in The Daily Gazette’s Best of the Best contest. This prestigious honor reflects the organization’s commitment to empowering independence and delivering exceptional service to the community. CDChoices is deeply grateful to all who supported the organization and continue to trust it as a leader in consumer-directed care. Each award represents more than recognition; it reflects the strength of the community partnership that drives CDChoices to expand choice, promote independence, and serve with outstanding commitment.

Recognized for Excellence by the 2024 OnCon Icon Awards

CDChoices is excited to announce its recognition as a winner in multiple prestigious categories at the 2024 OnCon Icon Awards. The organization has earned a place among the Top 100 Information Security Teams, the Top 50 Finance Teams, and the Top 50 Supply Chain & Procurement Teams.

These awards highlight CDChoices’ ongoing commitment to excellence, innovation, and leadership in key operational areas. Being recognized on a global platform like the OnCon Icon Awards reinforces the organization’s dedication to empowering independence through exceptional service and collaboration. This remarkable achievement is a testament to the hard work and talent of the CDChoices team and the trust of the individuals and families they serve.

2024 Achievement Award for Excellence in DEIAB from the International Center of the Capital Region

CDChoices is proud to receive the 2024 Achievement Award from the International Center of the Capital Region, recognizing its dedication to diversity, equity, inclusion, accessibility, and belonging (DEIAB). CDChoices has consistently worked to foster an inclusive environment, recruit diverse caregivers, and match consumers with caregivers who align with their cultural and language preferences. This prestigious award underscores the ongoing commitment to creating a culture of belonging and promoting independence for those it serves.

2024 Torch Awards for Ethics from Better Business Bureau (BBB) of Upstate New York

CDChoices is proud to announce its recognition as a recipient of the prestigious 2024 BBB Torch Award for Ethics. This esteemed honor highlights organizations whose leadership exemplifies a commitment to personal integrity, ethical business practices, and building trust with customers and the community.

Receiving this award is a testament to CDChoices’ unwavering dedication to fostering transparency, accountability, and trust in every aspect of its work. The organization is deeply honored by this recognition and remains steadfast in its mission to empower individuals, enhance their independence, and uphold the principles of ethics and integrity that are foundational to its success.

Guilderland Chamber of Commerce 2023 Best Place to Work Award Winner!

CDChoices is honored and thrilled to be presented with this award by the Guilderland Chamber of Commerce. It has only reinforced our commitment to providing our employees a positive and fulfilling work environment. Success as a company is a direct result of our team members’ hard work and dedication.

Empire Whole Health Hero Award Winner

CDChoices was named 1 of 25 Empire Whole Health Heroes for 2021 by the Times Union and Blue Cross Anthem. This award recognizes 25 exceptional New York leaders and companies who demonstrate a commitment to public safety and wellness in the Capital Region.

Capital Region Chamber of Commerce 2019 Non-Profit of the Year Winner

The 2019 Nonprofit Organization Award was provided to CDChoices for excelling in outstanding service outcomes, innovative programming that adapts to changing community needs and achieves desired goals, consistently employing ethical management practices, creating an empowering work environment, successfully navigating a major change in operations, and effectively collaborating or partnering with other organizations in the region.