Training & Support

CDPAP Support

We are Here to Help

At CDChoices we have extensive employer/consumer resources available to make sure you are well prepared to make informed employer decisions.

As you train your newly hired caregiver, CDChoices believes you deserve to have responsive and compassionate support to help along the way.

Our Workforce Recruitment Portal

Are you a consumer that’s looking for a fiscal intermediary without a specific caregiver in mind to hire as your own personal assistant? Our workforce recruitment portal enables you to have complete control over recruiting, hiring, training, supervising, and terminating personal assistants.

Using it is simple. With our portal, you can review candidates in your local area to see if any are a good match for you as a personal assistant.

See how it works in action:


We have many tools and resources available to help you succeed as an employer.

Peer Mentor

Peer Mentor services give you advice, support, and encouragement to help you succeed. You can interact with other New York consumers who have experienced success with their programs and have overcome challenges you might face. It can also be a valuable learning resource to help you get the most out of your consumer experience.

Payroll and Admin Services

As your fiscal intermediary, CDChoices can oversee your consumer program’s financial and administrative aspects. You can spend less time with paperwork and online forms with complete confidence that your necessary documentation will be fully prepared for you and that your employees will be compensated in a timely manner.

Paid Annual Health Assessments

To continue their employment, personal assistants must participate in annual health assessments. We will help you find a medical provider in your local area that can perform these assessments as well as furnish the costs to have them completed.

Paid Caregiver Training

Training is foundational to ensuring you receive the proper care when you begin your consumer-directed program. Your personal assistant can receive compensation for their time spent training for their new role with a fiscal intermediary’s partnership.

Competitive Pay

Offering competitive compensation attracts higher-quality, more experienced candidates to work as your personal assistant. Through a fiscal intermediary, you can offer a more competitive wage in addition to:

  • Health and dental benefits;
  • Retirement savings benefits;
  • Paid time off;
  • Holiday differentials; and
  • Year-end bonuses.

Get Started on Your Journey to Consumer-Directed Care

CDChoices is a fiduciary nonprofit organization committed to assisting New York consumers in managing the financial and administrative obligations of their state Medicaid-funded healthcare programs. These include but are not limited to the Consumer Directed Personal Assistance Program (CDPAP) and the Expanded In-Home Services for the Elderly Program (EISEP).

We believe that New York residents have the right to exercise complete control over their own care and seek to empower consumers to receive the best services possible. While you are focusing on managing your program, we will assist you in ensuring that all financial and administrative obligations are fulfilled.

If you need help or would like more information on the resources, support, and training that we provide to New York consumers, please get in touch with us today. Call us at 518-464-0810, email, or contact us online.

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