If you aren’t sure who to speak with, just call the office. You can dial a staff member directly using the extension list below. Or explain your issue and we will direct you to the best person to assist you! We are here to serve you Monday-Friday, 9:00 AM to 5:00 PM.

Over the phone, you may choose to use LanguageLine Solutions, the phone translation service we employ for participants with language assistance needs. LanguageLine Solutions has interpreters for more than 240 languages. CDChoices also has bilingual staff who speak Spanish, French, Mandarin, and Arabic.

Main Number: (518) 464-0810
Buffalo: (716) 245-5511
Syracuse: (315) 228-0653
Rochester: (585) 371-5432
Westchester: (914) 359-5738
New York City: (917) 503-9089
Kingston: (845) 663-1060
Toll Free: (800) 335-0810
TTY/TTD: (518) 690-0690
Fax: (518) 690-7153
Email: info@cdchoices.org

  • Anne M., Payroll and Billing Data Assistant, Ext. 113
  • Annie W., Office Operations Supervisor, Ext. 141
  • Archana G., HR Analyst, Ext. 116
  • Benjamin G., Business Systems Analyst, Ext. 140
  • Ben S., Compliance Support Specialist, Ext. 117
  • Brian F., Chief Financial Officer, Ext. 139
  • Chaitannand N., Payroll Supervisor, Ext. 136
  • Chris G., Chief Executive Officer, Ext. 112
  • Christopher N., Data Analyst, Ext. 121
  • Connie B., Benefits Specialist, Ext. 138
  • Erika A., Program Specialist, Ext. 156
  • Glenn W., Senior Accountant, Ext. 134
  • Hongwei Z., Director of Operations, Ext. 142
  • Hynefah M., Payroll and Billing Data Assistant, Ext. 122
  • Jonah D., Director of Finance, Ext. 152
  • Jonathan M., IT Associate, Ext. 146
  • Jordan L., Program Specialist, Ext. 124
  • Junius “Freddy” Z., Program Data Analyst, Ext. 135
  • Karen P., Service Coordinator, Ext. 153
  • Kim D., Program Team Lead, Ext. 125
  • Kristin P., Accounts Receivable Associate II, Ext. 119
  • Kristina H., Program Team Lead, Ext. 137
  • Luci G., Payroll and Billing Data Assistant, Ext. 131
  • MacKenzie F., Data and Billing Supervisor, Ext. 132
  • Marian E., Marketing and Communications Associate, Ext. 120
  • Margie C., Eligibility Associate, Ext. 126
  • Mark K., Program Manager, Ext. 149
  • Melissa G., Compliance Manager, Ext. 118
  • Melyssa W., Program Specialist, Ext. 128
  • Myakye A., Payroll and Billing Data Assistant, Ext. 147
  • Naomi G., Finance Support Associate II, Ext. 110
  • Nicholas A., Service Coordinator, Ext. 129
  • Nihal B., HR Associate, Ext. 145
  • Sierra H., Payroll and Billing Data Assistant, Ext. 143
  • Vanessa M., Office Associate, Ext. 144

CDChoices consumers can offer their NEW caregivers sign-on bonuses!
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