If you aren’t sure who to speak with, just call the office. You can dial a staff member directly using the extension list below. Or explain your issue and we will direct you to the best person to assist you! We are here to serve you Monday-Friday, 9:00 AM to 5:00 PM.

Over the phone, you may choose to use LanguageLine Solutions, the phone translation service we employ for participants with language assistance needs. LanguageLine Solutions has interpreters for more than 240 languages. CDChoices also has bilingual staff who speak French, Mandarin, Korean, and Arabic.

Main Number: (518) 464-0810
Buffalo: (716) 245-5511
Syracuse: (315) 228-0653
Rochester: (585) 371-5432
Westchester: (914) 359-5738
New York City: (917) 503-9089
Kingston: (845) 663-1060
Toll Free: (800) 335-0810
TTY/TTD: (518) 690-0690
Fax: (518) 690-7153
Email: info@cdchoices.org

  • Anne M., Payroll and Billing Data Assistant, Ext. 113
  • Annie W., Office Operations Supervisor, Ext. 141
  • Archana G., HR Analyst, Ext. 116
  • Benjamin G., Business Systems Analyst, Ext. 140
  • Ben S., Accounting Associate II, Ext. 117
  • Brian F., Chief Financial Officer, Ext. 139
  • Carol D., Program Specialist, Ext. 127
  • Catherine B., Director of Programs and Business Development, Ext. 153
  • Chaitannand N., Payroll Supervisor, Ext. 136
  • Chang L., Financial Operations Manager, Ext. 152
  • Chris G., Chief Executive Officer, Ext. 112
  • Connie B., Benefits Specialist, Ext. 138
  • Hongwei Z., Director of Operations, Ext. 142
  • Hynefah M., Payroll and Billing Data Assistant, Ext. 122
  • Ivy L., Operations Associate, Ext. 114
  • Jason G., Service Coordinator, Ext. 111
  • Jonathan M., IT Associate, Ext. 146
  • Jordan L., Program Specialist, Ext. 124
  • Junius “Freddy” Z., Program Data Analyst, Ext. 135
  • Kim D., Program Team Lead, Ext. 125
  • Kristin P., Accounts Receivable Associate II, Ext. 119
  • Lisa W., Program Specialist, Ext. 134
  • Luci G., Payroll and Billing Data Assistant, Ext. 131
  • MacKenzie F., Data and Billing Supervisor, Ext. 132
  • Marian E., Marketing and Communications Associate, Ext. 120
  • Margie C., Eligibility Associate, Ext. 126
  • Melissa G., Program Compliance Lead, Ext. 118
  • Melyssa W., Program Specialist, Ext. 128
  • Myakye A., Payroll and Billing Data Assistant, Ext. 147
  • Naomi G., Finance Support Associate II, Ext. 110
  • Nicholas A., Service Coordinator, Ext. 129
  • Nihal B., HR Associate, Ext. 145
  • Sierra H., Payroll and Billing Data Assistant, Ext. 143

CDChoices consumers can offer their NEW caregivers sign-on bonuses!
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